How to Clear a Rotor Jam (Torque Overload Error) on Shredding Machines

Created by Ravikkumar RS, Modified on Wed, 28 Oct at 5:20 PM by Ravikkumar RS

Follow these steps to safely clear a material jam if your shredder halts and triggers a "Torque Overload" error on the main display:

  1. Secure the Machine: Immediately press the Emergency Stop (E-Stop) button on the main control panel.

  2. Lockout/Tagout (LOTO): Disconnect the main electrical power supply and apply your safety padlock to the main breaker.

  3. Access the Rotor: Engage the hydraulic release lever to open the side maintenance chamber.

  4. Clear the Obstruction: Using the provided heavy-duty clearing hook (never use your hands), carefully remove the oversized or tangled material caught between the rotor teeth and the counter-comb.

  5. Reset the System: Once clear, close and lock the maintenance chamber. Remove your LOTO padlock, restore power, and press the "Fault Reset" button on the HMI touchscreen before resuming the feed belt.

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