Deftpower FAQs

Top 5 Common FAQs and Sample Responses

1. How do I start using your EV charging platform?

Response:

Hello,

Thank you for your interest in Deftpower.

Our platform is designed for mobility service providers, automotive companies, utilities, and EV charging businesses looking to launch or scale EV charging services.

To get started:

• Contact our sales team for a discovery session
• Define your business requirements and integrations
• Configure your branded charging app and portal
• Connect your charging network and payment systems

Our onboarding team will support you throughout implementation and migration.

For sales inquiries, please visit: Deftpower Contact Page

2. Which EV charging networks are supported?

Response:

Hello,

Deftpower connects with more than 2,000 charge point operators across Europe, giving users access to over 800,000 charging points.

The platform supports:

• Public charging networks
• Roaming integrations
• Smart charging infrastructure
• OCPI-compatible charging systems

We continuously expand our roaming partnerships and infrastructure integrations to improve charging accessibility for drivers.

3. What is smart charging and how does it reduce charging costs?

Response:

Hello,

Smart charging optimizes EV charging sessions based on:

• Electricity pricing
• Grid demand
• Renewable energy availability
• Vehicle charging behavior

Our AI-powered platform automatically schedules charging during lower-cost energy periods whenever possible. This can significantly reduce electricity costs and help reduce strain on the power grid.

Benefits include:

• Lower charging costs
• Improved grid stability
• Better use of renewable energy
• Automated charging optimization

4. Can Deftpower integrate with our existing systems?

Response:

Hello,

Yes. Deftpower follows an API-first architecture and supports integrations with:

• CRM platforms
• ERP systems
• Payment service providers
• Billing and invoicing tools
• Single Sign-On (SSO) systems
• OCPI and ISO15118-compatible platforms

Our technical team can assist with custom integrations depending on your infrastructure and operational requirements.

5. Do you offer a white-label EV charging app?

Response:

Hello,

Yes. Deftpower provides a fully customizable white-label charging app that businesses can brand as their own.

Features include:

• Charging station discovery
• Real-time charging session management
• Payment and invoicing
• Smart charging controls
• Driver account management
• Access to European roaming networks

The app is modular and designed to match your brand identity and business model.