# What Documents Are Required to Submit a Warranty Claim?
Submitting a warranty claim can sometimes feel daunting, but we're here to help you through the process! To ensure your claim is processed smoothly and efficiently, it's important to gather the necessary documents. Below is a list of the required documents to submit a warranty claim with Go Auto Shield:
### 1. **Proof of Purchase**
This is the first and most crucial document you need. A copy of your receipt or invoice serves as proof that you purchased the warranty. It should include details such as the date of purchase, the name of the product or service, and the purchase price. If you cannot find your original receipt, please check your email for a confirmation or reach out to the retailer for a duplicate.
### 2. **Warranty Registration**
If you registered your warranty online or via mail, include a copy of the registration confirmation. This document verifies that your warranty is active and provides essential details about the coverage period. If you haven't registered your warranty yet, please do so as soon as possible, as it may be a requirement for your claim.
### 3. **Detailed Description of the Issue**
When submitting your claim, provide a clear and concise description of the issue you are experiencing. Include any relevant details such as when the problem began, any troubleshooting steps you have taken, and the impact it has on your use of the product. This information helps our team understand your situation better and expedites the claims process.
### 4. **Photographic Evidence**
If applicable, include photos of the damaged item or the issue at hand. Visual evidence can significantly aid in the assessment of your claim. Make sure the images are clear and show the problem from multiple angles if necessary.
### 5. **Claim Form**
Finally, complete the warranty claim form provided on our website. This form collects all necessary information regarding your claim and ensures that we have everything we need to assist you promptly. Be sure to fill it out completely and accurately to avoid any delays.
By gathering these documents and following the steps outlined above, you can streamline your warranty claim process. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!
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